Customer Service Representative

Job Summary

A company is looking for a Service Representative, Large Group Benefits (Contract/Temp, Remote).

Key Responsibilities

• Documenting customer information into systems accurately
• Reaching out to customers via telephone
• Focusing on customer satisfaction and retention

Required Qualifications

• HS Diploma or GED equivalent
• Demonstrated professionalism in phone communication
• 2 or more years of customer service experience
• Exposure to Microsoft Office