Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Provide service to accounts and process orders, credits, and return authorizations
• Respond to customer inquiries regarding order status, product information, and claims
• Collaborate with various departments to resolve customer-related issues

Required Qualifications

• High school diploma or equivalent required; college experience or two-year degree preferred
• Strong service mentality dedicated to customer satisfaction
• Exceptional math skills and product knowledge
• Order entry and computer skills, including Microsoft Word, Excel, and Outlook
• Self-motivated and team-oriented