Customer Service Support Representative

Job Summary

A company is looking for a Customer Service Support Representative for the STAT Team.

Key Responsibilities

• Act as a liaison between the company, customers, and patients
• Resolve customer requests through various communication channels
• Provide customer education and notify clients of test results in a timely manner

Required Qualifications

• High School Diploma or GED equivalent required; Associate's degree highly desired
• Previous experience in a customer service role
• Experience in a contact center or healthcare industry is preferred
• Knowledge of Microsoft Office suite is required
• Bilingual in English and Spanish highly desirable