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Tesla

(Customer service) Tesla Careers Remote Jobs

6/11/2025

United States of America

Tesla is accelerating the world’s transition to sustainable energy. Join a team of innovators and pioneers who are passionate about creating the future of energy, transportation, and customer experience.

Job Overview: As a Customer Service Representative at Tesla, you will play a key role in delivering exceptional support to our customers while embodying Tesla’s commitment to sustainability and innovation. In this remote role, you will communicate with customers to resolve inquiries, offer solutions, and ensure their experiences with Tesla are positive and seamless.

Key Responsibilities:• Provide world-class support to Tesla customers through multiple channels (phone, email, chat, etc.)• Troubleshoot product issues and offer effective solutions• Ensure high customer satisfaction by addressing inquiries with professionalism and empathy• Collaborate with internal teams to resolve customer concerns and feedback• Assist in educating customers about Tesla products, services, and sustainability initiatives• Document customer interactions and feedback to help improve Tesla’s service offerings Requirements:• Strong verbal and written communication skills• Customer-focused, with the ability to handle inquiries with patience and care• Ability to work independently and in a remote team environment• Previous customer service experience preferred (preferably in tech or automotive industries)• Knowledge of Tesla products is a plus, but not required• Proficiency in using customer service software and tools• Flexibility to work various shifts as needed

Why Tesla?• Competitive salary and benefits package• Opportunity to work in a fast-paced, innovative environment• Access to Tesla’s cutting-edge products and services• Be part of a global team that’s transforming the future of energy and transportation• Opportunities for growth and professional development

How to Apply: If you’re ready to make an impact and be part of Tesla’s mission to create a sustainable future, apply today! Submit your resume and cover letter via our Tesla Careers portal.

Comments

reedmegan03
Customer service + sustainability? honestly can’t think of a better combo. I’m all in
Posted at 6/27/2025, 5:30:54 PM
davisantonio24
is prior knowledge of Tesla products a must or is that all covered in onboarding?
Posted at 6/27/2025, 5:30:47 PM
jennawattz
i’ve been obsessed w/ tesla since the model S dropped 😭 just applied this would be a dream job tbh
Posted at 6/27/2025, 5:30:38 PM
alston.kiara
Hi! Is the training for this role fully remote too or do new hires need to travel at any point?
Posted at 6/27/2025, 5:30:24 PM
garciamarcus87
sounds wild in the best way 🔋 def gonna try for this
Posted at 6/27/2025, 5:30:17 PM