Customer Success Associate

Job Summary

A company is looking for a Customer Success Associate.

Key Responsibilities

• Manage case requests and order needs for a US sales region
• Process sales orders and handle customer inquiries regarding purchase order issues
• Provide order management analytics and monitor shipment deadlines

Required Qualifications

• Bachelor's degree preferred or equivalent experience
• 1 - 3 years of customer success experience, preferably in healthcare or medical devices
• Experience with Salesforce or similar platforms
• Familiarity with ERP systems such as Oracle, SAP, or QAD
• Ability to work in a fast-paced environment managing multiple priorities