Customer Success Coordinator

Job Summary

A company is looking for a Customer Success Program Coordinator to support strategic initiatives that enhance customer success and service delivery for a global technology client.

Key Responsibilities

• Support execution of customer success and service management strategies
• Prepare and manage presentation decks, meeting materials, and reports for internal sessions
• Schedule, coordinate, and facilitate virtual meetings and community engagement events

Required Qualifications

• 0-2 years of experience in program coordination, project support, or operations within a corporate or enterprise setting
• Demonstrated proficiency with enterprise collaboration tools such as Teams, SharePoint, and Outlook (or similar)
• Familiarity with large-scale business processes or customer success operations
• Strong organizational and time-management skills, with the ability to meet tight deadlines
• Ability to manage multiple priorities with minimal supervision