Customer Success Engineer

Job Summary

A company is looking for a Solutions Engineer to enhance customer success and onboarding experiences.

Key Responsibilities

• Ensure new customers are activated, satisfied, and have their inquiries addressed
• Expand product use cases within existing accounts and conduct proof-of-concept demonstrations
• Gather customer feedback to improve documentation and facilitate knowledge sharing sessions

Required Qualifications

• 1+ years of technical experience in development or systems engineering
• Experience in a customer-facing role, preferably with technical or developer products
• Understanding of the Infrastructure/DevSecOps space is advantageous
• High energy and a strong work ethic