Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager (Entry-Level).

Key Responsibilities

• Manage relationships with a portfolio of SMB and mid-market clients from onboarding to renewal
• Collaborate with Sales, Product, and Engineering to ensure successful implementation and client value
• Analyze campaign performance and present insights and recommendations to clients

Required Qualifications

• 2-3 years of experience in a customer-facing role (CSM, account management, or support)
• Bachelor's degree
• Experience in SaaS, AdTech, or MarTech is a plus
• Comfortable analyzing campaign data and drawing insights
• Proactive and self-motivated, thriving in a fast-paced startup environment