Customer Support Associate

Job Summary

A company is looking for a Customer Support Associate I.

Key Responsibilities

• Manage a steady volume of inbound customer inquiries via email and phone
• Work cross-functionally to resolve customer issues and provide exceptional service
• Maintain caseload and follow up with customers as necessary

Required Qualifications

• 1+ years of experience in a customer-facing role or relevant college experience
• Passion for serving customers
• Strong organizational skills to handle multiple tasks and deadlines
• Ability to remain composed in high-stress situations
• Meticulous attention to detail