Customer Support Representative

Job Summary

A company is looking for a Part-Time Customer Support Representative (Work From Home).

Key Responsibilities

• Provide timely and professional support to clients via email, chat, and phone
• Troubleshoot and resolve basic technical issues, escalating when necessary
• Build and maintain positive client relationships through clear and empathetic communication

Required Qualifications

• Bachelor's degree in Business Administration, Business Management, or related field preferred; equivalent experience considered
• Previous customer or technical support experience preferred
• Experience with client relationship management and CRM tools (e.g., Zoho, Salesforce)
• Basic technical troubleshooting skills (internet, software, devices)
• Ability to multitask and manage time effectively in a remote work environment