Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative to provide exceptional service and support to its customers.

Key Responsibilities

• Answer phones and provide troubleshooting support to customers
• Respond to customer service tickets via email for timely issue resolution
• Enter high school sports rosters, schedules, and scores accurately and efficiently

Required Qualifications

• Knowledge of the Windows 10 Operating System
• High school diploma required; college students or graduates preferred
• Strong understanding of fan culture and passion for the entertainment or sports industry
• Experience with Zendesk and Microsoft Office Suite preferred
• Previous customer support experience is preferred