Customer Technical Support Representative

Job Summary

A company is looking for a Customer Technical Support Representative - Part Time.

Key Responsibilities

• Review and address student/instructor feedback on the material and platform
• Assist students with accounts and subscriptions and help instructors with course setup
• Communicate with customers through a ticketing system and maintain records of interactions

Required Qualifications

• Pursuing a degree in Computer Science, Engineering, Math, or a related field
• Knowledge of basics of C, C++, Python, Java, MATLAB, and/or Assembly
• Availability for early mornings, afternoons, evenings, and weekends
• Professionalism and reliability in customer interactions