Data Privacy Associate

Job Summary

A company is looking for a Customer Experience Privacy and Complaints Associate.

Key Responsibilities

• Handle and process data privacy deletion requests in compliance with laws and policies
• Respond to high-risk customer complaints and coordinate with internal departments for resolution
• Develop best practices to enhance customer experience and minimize recurring issues

Required Qualifications

• Minimum 1-2 years of experience in customer service or complaint resolution
• Familiarity with data protection regulations such as GDPR and CCPA
• Experience in compliance or legal settings is highly desirable
• Proficiency with ServiceNow or other ticketing systems, and Microsoft Office
• Must be at least 21 years of age due to licensing requirements