Director of Client Success

Job Summary

A company is looking for a Director, Client Success - Programmatic.

Key Responsibilities:

• Hire, train, and manage a team of programmatic client success managers
• Align campaign strategies with client goals and identify growth opportunities
• Ensure QBRs and performance reports effectively communicate Zeta's value

Required Qualifications:

• 8+ years of experience in programmatic media or digital advertising, with 3 years in a client-facing leadership role
• Deep expertise in DSP platforms and measurement frameworks
• Strong understanding of campaign performance metrics and optimization strategies
• Experience leading client conversations at the director and VP levels
• Proficient in Excel, PowerPoint, and analytics dashboards