Director of Process Improvement

Job Summary

A company is looking for a Director of Process Improvement.

Key Responsibilities

• Assess, develop, and implement quality and business process strategies and improvements
• Function in a consultative role with departments and the executive team for process mapping and re-engineering
• Independently lead complex projects and initiatives while participating in strategic planning with senior leaders

Required Qualifications

• Master's degree with 8 years of related experience, or Bachelor's degree with 10 years of related experience, or high school degree with 12 years of related experience
• In-depth knowledge of company operations and specialized skills in process improvement
• Experience in analyzing customer satisfaction surveys and recommending improvements
• Ability to lead broad-scope programs and projects impacting operational success
• Demonstrated influence in solving critical and complex issues