Dispatcher

Job Summary

A company is looking for a Dispatcher to handle various branch-specific tasks and maintain communication with employees and clients.

Key Responsibilities

• Answer incoming calls and provide customer service while transferring calls to appropriate personnel
• Update notes in databases and ensure compliance by auditing data
• Dispatch assignments and direct sale leads to emergency service personnel

Required Qualifications

• High school diploma required
• Six months to one year of related customer service experience or equivalent education and experience
• Knowledge of databases, internet, spreadsheet, and word processing software
• Ability to read and interpret safety rules and procedure manuals
• Must be able to perform physical tasks such as sitting, reaching, and lifting up to 25 pounds