eCommerce Phone Support Operator

Job Summary

A company is looking for a Virtual Store Support Operator.

Key Responsibilities

• Provide customer support via phone and email, including order placement and tracking
• Document customer interactions and maintain case management records
• Collaborate with store leadership and other departments to resolve customer concerns

Required Qualifications

• Must be available to work any shift, including weekends and holidays
• Typing speed of at least 45 words per minute
• Ability to adapt to a fast-paced environment
• Must complete entire paid training class
• Pass a background check