Email Customer Service Representative

Job Summary

A company is looking for an Email Customer Service Representative.

Key Responsibilities

• Managing client-specific data using various resources
• Communicating customer complaint trends and feedback to management
• Performing basic customer account transactions

Required Qualifications and Education

• Preferably a High School diploma or equivalent
• Background in customer service is advantageous
• Basic proficiency in PC use and skills
• Minimum typing speed requirement: 20-25 words per minute
• Experience with using a 10 key is preferred