Job Summary
A company is looking for an Employee Service Specialist to support HR operations and transactions.
Key Responsibilities
- Partner with various employee support teams to manage HR transactional work
- Ensure data accuracy and integrity by entering and auditing employee lifecycle changes
- Monitor and maintain the Employee Service Center ticketing queue, resolving tier 2 tickets within defined Service Level Agreements
Required Qualifications
- 1+ years of experience working in Workday
- Prior experience in HR operations, shared services, or employee support
- Familiarity with ticketing systems and SLA-driven support models is a plus
- Ability to manage multiple priorities and adapt to shifting business needs
- Demonstrated ability to quickly learn and adapt to new systems and workflows
Comments