Employee Service Coordinator

Job Summary

A company is looking for an Employee Service Coordinator to provide HR support in a remote environment.

Key Responsibilities

• Assist employees with inquiries across various HR functions using a shared services support model
• Manage employee inquiries in ServiceNow, ensuring timely resolution and adherence to service level agreements
• Prepare and route time-sensitive HR documents and maintain case accuracy within the ServiceNow system

Required Qualifications

• 1+ years of HR-related experience or relevant coursework
• Understanding of HR processes and systems, including ServiceNow HRSD and Workday (preferred)
• Ability to work collaboratively in a fast-paced, remote environment
• Demonstrated ability to maintain confidentiality regarding sensitive employee information
• Proven track record of process improvement and attention to detail