Account Coordinator

We’re Hiring: Account Coordinator (Client Services)
Own the work. Grow your voice. Help amplify the mission of organizations doing good.

At Fervor, we believe strategy is sacred work—and marketing can move mountains. We’re a faith-forward agency that partners with nonprofits and purpose-driven brands to help them clarify their voice and fuel their mission. We’re looking for a sharp and motivated Account Coordinator to help make that happen.

The Role
As an Account Coordinator, you’ll do more than take notes and check boxes—you’ll manage select client accounts while also supporting Account Managers across larger, more complex projects. This role is perfect for someone with agency or nonprofit experience who’s ready to build confidence managing relationships, juggling timelines, and helping keep things on track across a variety of clients and campaigns.

What You'll Do
 

• Manage small but mighty accounts: Own the day-to-day for a focused group of accounts, expertly managing timelines, budgets, and ensuring all deliverables powerfully support their core mission. Simultaneously, guide clients with strategic insights, empowering them to navigate the complexities of marketing and communications and make truly wise choices.
• Support the team: Work alongside Account Managers to coordinate logistics, manage details, prepare materials, and facilitate communication for larger clients.
• Be the bridge: Keep clients in the loop, help connect the dots internally, and proactively raise flags if issues pop up.
• Track, organize, report: Maintain clear records, project boards, and timelines in our PM systems—always keeping things one step ahead.
• Contribute to our culture: Ask good questions, share ideas, and support a high-trust, high-performance team environment.

Who You Are
You’re sharp, dependable, tech savvy and eager to grow. You thrive in an environment where every day is different and your work supports something bigger than yourself. You love people and process and are detail oriented. You’re learning to lead and excited to grow your capacity while contributing to meaningful client outcomes.

You Might Be a Great Fit If:
You have 1–3 years of experience in a client-facing or project coordination role
You’ve managed client relationships (even small ones!) and enjoy keeping people informed
You’re organized, dependable, and confident juggling multiple moving parts
You’re clear, kind, and professional in communication—verbally and in writing
You’re excited about working with nonprofits, ministries, and impact-driven brands
You ask thoughtful questions and don’t shy away from taking ownership

Tools + Skills We Use (and Hope You Know or Are Ready to Learn):
Asana for task and timeline management
Harvest for time tracking and reporting
Slack, Google Drive, Zoom for communication and collaboration
Experience documenting meetings, building project boards, and updating clients
Basic knowledge of marketing & advertising campaigns, creative production, and agency workflows

• Full-time, exempt
• Based in Kansas City, MO (hybrid: 1–2 days/week in office)
• Competitive salary, commensurate with experience
• Group health insurance
• Fervor-paid dental, vision, life, short/long-term disability
• 401K plan with 3% company match
• Generous PTO—we take rest seriously

About Fervor
We’re a strategy and marketing agency that serves nonprofits and faith-led organizations. For more than 15 years, we’ve helped leaders clarify their message and expand their reach through smart strategy, collaborative creativity, and bold execution. Our signature Brand Impact Assessment™ sets the stage, and our client relationships keep us grounded in impact over hype.