Financial Aid Officer I

Job Summary

A company is looking for a Financial Aid Officer I to perform clerical and administrative activities related to financial aid processing.

Key Responsibilities

• Analyze, research, calculate, and process various types of financial aid while ensuring compliance with regulations and internal policies
• Identify and resolve issues that prevent timely processing of student funds, collaborating with other departments as needed
• Provide support and assistance to colleagues in the department to maintain service levels and accurate processing of financial aid files

Required Qualifications, Training, and Education

• High School Diploma or GED required; Bachelor's Degree preferred
• Working knowledge of student financial aid processing and Title IV regulations
• General knowledge of the higher education industry
• Previous customer service and/or processing center experience
• Strong computer skills and ability to learn proprietary software applications