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Financial Counselor

7/31/2025

Remote

Job Summary

A company is looking for a Financial Counselor Level I.

Key Responsibilities
  • Identify and collect outstanding patient balances while discussing payment options
  • Monitor unpaid balances and assist patients in understanding amounts owed and payment plans
  • Handle escalated patient account issues and complete necessary reports and analyses
Required Qualifications
  • 1 year of customer service experience in healthcare
  • 1 year of billing experience
  • Knowledge of CPT and ICD-10 coding
  • Familiarity with billing and coding regulatory guidelines
  • Consistent access to a private work environment with high-speed internet

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