Operations Coordinator

One of California’s leading educational service providers, FLEX College Prep, is seeking an Operations Coordinator to support the company’s education programs and college counselling services. This position is a fully on-site, full-time position working a schedule from Tuesday through Friday 11 AM - 8 PM and Saturday 8:30 AM to 5:30 PM. The compensation range for this role is $22 - $25 an hour and is eligible for overtime pay.

What you’ll do:

• Assist the Operations Manager responding to client emails, phone calls and office visits
• Support the Sales Manager in social media marketing.
• Respond to customer inquiries and provide timely and effective resolutions to issues.
• Collaborate with clients to ensure a seamless customer experience.
• Maintain a high level of product knowledge to effectively assist clients.
• Coordinate with other departments to ensure a cohesive positive customer experience.
  

Where you’ll do it:

• On-Site Irvine, Ca

What we’re looking for:

● Bachelor’s degree required

● 1+ years office administrative experience

● Proven working knowledge of MS Office

● Strong social etiquette and customer service skills.

● Strong interpersonal communication skills, ability to establish rapport and garner trust.

● Excellent time-management, attention to detail, and organizational skills

● Willing and Able to work On-site Tu - F 11 AM – 8 PM and Saturdays 8:30 AM – 5 PM

● Willing and Able to dress in professional attire

What we're excited to give you:

• Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans, with many options including free virtual telemedicine and teletherapy.
• Best-in-class 401(k) plan with up to 3% employer contribution matching.
• Generous time off policies:
• 10 days of PTO (Paid Time Off)
• 5 days of Sick Time
• Volunteer Paid Time Off
• Encompassing and inclusive paid holidays
• Mental health and wellness programs to support you and your family.
• Full suite of voluntary benefits, including:
• Credit Union Membership
• WellHub (gym) membership
• Legal Plan options
• Free financial resources through Southern California Credit Union, including advisors, webinars, and classes.
• Team outings and celebrations to foster camaraderie and collaboration.
• Friends and Family discounts on academic services.