Let’s get started
Company Logo

GeneDX

Epic Aura Application Manager

5/29/2025

No location specified

Summary  

 Provides oversight and resource allocation for Epic Aura application implementation and upgrade projects. Coordinates application support for live accounts in the clinical and business departments across the organization. Executes and maintains technology strategies by managing resources, researching approaches, and implementing strategic technological solutions. 

Job Responsibilities 

  • Provides oversight and guidance to Epic analysts as well as resource allocation for Epic Aura implementations  
  • Coordinates Epic Aura application support and optimization for the organization 
  • Executes and maintains technology strategies by managing resources, researching approaches, and implementing strategic technological solutions 
  • Responsibility for execution includes implementation of applications from outside vendors, both on premises and cloud, as well as designing, developing, and testing custom built software and application interfaces 
  • Escalates support issues with vendors and other teams as necessary to deliver a high level of customer service to patients and users 
  • Responsible for ensuring that application configuration, interfaces between applications, processes, procedures, and software are adjusted and improved to resolve issues impacting operations within the organization 
  • Escalate concerns to leadership to ensure issues are resolved in a timely fashion 
  • Maintains remote staff by supporting and providing guidance to employees; develops personal growth opportunities and development plans for continued employee growth 
  • Recommend information technology strategies, policies, and procedures by evaluating organizational outcomes; identifying problems; evaluating trends; anticipating requirements 
  • Proactively identifies areas of improvement (process or technical) and develops plans to implement those improvements 

People Manager 

  • No  

Education, Experience, and Skills 

  • Bachelor’s Degree in Computer Science, Information Technology, or Clinical Technology related area 
  • Four years of relevant experience may be considered in lieu of Bachelor’s Degree 
  • Minimum 5-7 years of IT experience 
  • Other Minimum Qualifications: Must be analytical, dependable, and detail oriented 
  • Must possess strong interpersonal skills and have a command of the English language (both written and oral) 
  • Must demonstrate solid leadership and presentation skills 
  • Must be self-initiated, have excellent problem-solving skills, and be customer service oriented 

Certificates, Licenses, Registrations 

  • Epic certification in Epic Aura related applications (i.e. Beaker, Ambulatory, Bridges) 

Physical Demands 

  • Ability to stand, walk, and sit for extended periods. 

Work Environment  

  • Work is primarily performed in a remote office setting. 

 

#LIRemote

Pay Transparency, Budgeted Range
$153,053$191,317 USD

~

Science - Minded, Patient - Focused. 

At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.

Experts in what matters most. 

With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.

SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.

From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:

TECHNICAL EXPERTISE

  • High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
  • Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.

CLINICAL EXPERTISE

  • Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
  • Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
  • Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.

Learn more About Us here.

Our Culture

At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job—you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:  

  • Be bold in our vision & brave in our execution. 
  • Communicate directly, with empathy. 
  • Do what we say we're going to do.  
  • Be adaptable to change.  
  • Operate with a bias for action.    

Benefits include:

  • Paid Time Off (PTO)
  • Health, Dental, Vision and Life insurance
  • 401k Retirement Savings Plan
  • Employee Discounts
  • Voluntary benefits

GeneDx is an Equal Opportunity Employer.

All privacy policy information can be found here.

Comments

No comments yet. Be the first to comment!