Group Health Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Intake and verify new cases, ensuring all necessary information is gathered for processing claims
• Monitor and track cases to meet deadlines while assigning cases to appropriate physicians based on various requirements
• Maintain communication with clients regarding case progress and ensure proper documentation is provided

Required Qualifications and Education

• Minimum of 1 year of experience in an administrative or clerical role in a business office environment
• Experience in a healthcare setting (medical office, insurance claims) is preferred
• Proficiency in computer skills, especially with Apple Operating System, Google Chrome, and Gmail
• An Associate's Degree is preferred
• Ability to manage multiple tasks in a fast-paced environment