Job Summary
A company is looking for a Research Associate.
Key Responsibilities
- Research and document information regarding the healthcare system and providers
- Respond to member requests by providing specific resources and options while ensuring accurate documentation
- Track cases and follow up with members and providers in a timely manner
Required Qualifications
- High School Diploma or G.E.D.; Associate's degree preferred in a related field
- Minimum of one year of healthcare experience preferred
- Basic knowledge of MS Word, Excel, and web navigation required
- Ability to pass standardized testing and interviews
- May need to be bilingual based on assignment
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