Help Desk Specialist

Job Summary

A company is looking for an IT Service Center Help Desk Specialist 1 - Remote.

Key Responsibilities

• Provide telephone support and resolution for issues related to clinical and business systems
• Diagnose and troubleshoot technical issues while collaborating with team members
• Provision IT accounts and ensure compliance with IT security policies

Required Qualifications

• High School Diploma or GED - REQUIRED
• 2-year degree in computer science or related field - PREFERRED
• Comp TIA A+ certification - PREFERRED
• 1-2 years of experience in a customer service-oriented environment - REQUIRED
• Skill in using a Windows-based computer - REQUIRED