Help Desk Technician

Job Summary

A company is looking for a Help Desk Technician for a contract-to-hire position with a remote work option.

Key Responsibilities

• Troubleshoot technical issues and provide support to users
• Assist with customer service inquiries and resolve problems
• Document and track support requests in the system

Required Qualifications

• Experience in troubleshooting technical issues
• Some customer service experience
• Ability to work in a remote environment
• Contract employment type
• Associate level seniority