Help Desk Technician

Job Summary

A company is looking for a Help Desk professional.

Key Responsibilities

• Answer user inquiries regarding computer software or hardware operation to resolve problems
• Install software or perform hardware testing remotely
• Maintain records of daily data communication transactions and remedial actions taken

Required Qualifications

• Some level of customer service experience
• Interest in IT or related field
• Experience with ServiceNow is preferred
• Reliability in attendance and work history
• Friendly and communicative demeanor