HR Coordinator

Job Summary

A company is looking for a Human Resources Coordinator to provide employee and candidate support in a fast-paced environment.

Key Responsibilities

• Serve as the first line of support for employee and candidate HR questions via phone and email
• Handle inquiries related to policies, benefits, onboarding, and other HR programs with professionalism and accuracy
• Document cases, track follow-ups, and escalate complex issues to the appropriate teams when needed

Qualifications

• 1-2 years of experience in HR support, HR operations, or customer service (call center experience preferred)
• Ability to handle high-volume calls and inquiries with professionalism
• Tech-savvy; comfortable working with HR systems, ticketing platforms, and standard office software
• Must be based in EST and able to work standard EST business hours