HR Service Center Representative

Job Summary

A company is looking for an HR Service Center Representative - Junior.

Key Responsibilities

• Respond to high-volume HR inquiries via phone and email
• Assist with HR systems navigation and document cases accurately
• Escalate complex issues to HR Specialists or HRBPs

Required Qualifications

• High School Diploma required; Bachelor's preferred
• 1-2 years of HR, customer service, or administrative experience
• Proficient in Microsoft Office
• Knowledge of HR policies and ability to maintain confidentiality
• Comfortable handling high-volume phone calls and escalations