HR Service Representative

Job Summary

A company is looking for an HR Service Center Representative - Junior.

Key Responsibilities:

• Respond to employee inquiries regarding policies, procedures, and leaves of absence via phone, email, and dashboard reports
• Accurately document case details in ServiceNow
• Ensure compliance with FMLA, state disability, family leave, ERISA, and Sick Policies

Required Qualifications:

• High School Diploma (Bachelor's preferred)
• 1-2 years of related HR or customer service experience
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Ability to handle confidential information with discretion
• Strong multitasking and organizational skills