Internship: IT Support Engineer

Role introduction 

Are you an enthusiastic and driven student looking to gain work experience in the dynamic world of IT? The role is located inVeenendaal, with the flexibility for some work from home. You will learn to be the first point of contact for technical support, system administration, troubleshooting, and help desk support. 

What will you do? 

• Act as the first point of contact for internal users (colleagues), providing technical support via phone, email, and ticketing systems; 

• Troubleshoot and resolve hardware and software issues; 

• Support onboarding and offboarding processes, including preparing laptops, accounts, and access rights; 

• Monitor and manage IT assets and maintain accurate inventory records; 

• Align on a daily basis with your peers, and on a weekly basis with the broader NL-IT team; 

• Participate in challenging local and global changes and internal IT projects (e.g. tenant migrations, office renovations, and cybersecurity initiatives). 

• If applicable, you will have dedicated time available to focus on your internship project. 

About the team 

In addition to being part of the local IT team of HSO Netherlands, you will also join HSO's global IT team, called Group IT. Together, we ensure the continuity of our entire IT infrastructure as well as the support of individual end users. Within this team of seasoned experts across various disciplines, you can count on excellent support and numerous opportunities for development. 

What do you bring to the table? 

We are looking for a proactive and eager-to-learn student who: 

• Is available for a hands-on internship at least 4 days a week, with a starting date of September 1st (can be discussed). 

• Is enrolled in a bachelor’s (HBO) program, preferably in their third year or higher. 

• Has a strong interest in working in the IT sector. 

• Works well in a team and has strong communication skills. 

• Works accurately and in a structured manner and enjoys contributing to the success of our team. 

What do we offer you? 

• An internship allowance of €500 per month and guidance to help you get the most out of your internship. 

• Travel reimbursement of €0.23 per kilometer. 

• A unique opportunity to gain work experience within a leading IT organization. 

• A challenging and educational internship where you'll support the sales team and develop your sales skills. 

• The chance to learn from experienced professionals and expand your network. 

Why HSO 
HSO is the first full-service Microsoft Partner in the Netherlands. Alongside over 2,500 talented employees across Europe, Asia, and North America, we support industrial companies, retailers, financial and professional services, and public institutions locally and internationally.  
HSO is always on the lookout for new talent. We continue to grow our global community and enjoy working with performance-driven individuals with an entrepreneurial spirit—professionals who constantly seek to learn and innovate.  

Freedom, flexibility, and fun 

You'll be working in an international environment with professionals from various nationalities. At HSO, we have team members who enjoy their work and support one another. To make our work even more enjoyable, we regularly organize team outings and company events, as well as weekly summer drinks on our rooftop terrace, various sports activities, and opportunities to contribute to our Corporate Social Responsibility initiatives. 

Excited?  

Do you have any questions beforehand? Feel free to contact Jaap Menting at jmenting@hso.com. 

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