Idaho Licensed Healthcare Representative

Job Summary

A company is looking for a Customer Service Healthcare Representative for statewide positions in Idaho.

Key Responsibilities

• Assist customers with healthcare-related inquiries, including insurance plan reviews and appointment scheduling
• Handle both inbound calls and outbound campaigns to inform customers about relevant changes
• Provide support in finding primary care physicians within customer networks

Required Qualifications

• High school diploma or GED required
• Ability to type a minimum of 25 words per minute
• Intermediate/advanced technical proficiency to navigate multiple systems simultaneously
• Open availability between 7am-2am EST, 7 days a week
• Must reside in the state of Idaho