Implementation Consultant

Job Summary

A company is looking for an Implementation Consultant to manage the onboarding of new customers globally.

Key Responsibilities

• Manage the overall setup program for clients, including timelines and deliverables
• Serve as the primary point of contact for clients during the implementation process
• Collaborate with technical teams to resolve data-related issues and ensure customer satisfaction

Required Qualifications

• 1+ years of experience in hospitality or client-facing operations
• Strong technical acumen and in-depth knowledge of the company's product or service
• Ability to build strong relationships with clients and peers
• Experience in customer service with a customer-focused work ethic
• Proficient in conducting engaging training sessions