Job Summary
A company is looking for an Implementation Specialist to enhance client onboarding experiences.
Key Responsibilities
- Collaborate with Sales and Client Experience teams for efficient implementation of new client accounts
- Conduct training sessions to educate clients on best practices for using the platform
- Monitor onboarding health and ensure timelines and milestones are met
Required Qualifications
- 2+ years of relevant experience in implementation or project management
- Experience in a Technology or SaaS company
- Fluency in Spanish
- Strong understanding of Google Suite, Zoom, Slack, and CRM software
- Expert proficiency in Excel, including conditional formatting and VLOOKUP
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