Implementation Team Lead

Job Summary

A company is looking for an Implementation Team Lead to guide and develop team members in a customer-centric environment.

Key Responsibilities

• Act as a Peer Mentor, providing support and conducting training for new team members
• Monitor team performance metrics and implement training improvement plans
• Foster a positive team culture and ensure alignment with company goals

Required Qualifications

• Associate's or Bachelor's degree (equivalent experience is a plus)
• SaaS software experience
• Project management skills (experience is a plus)
• Proven leadership and team management skills
• Technically savvy with an interest in data and analytics