IT Manager

Job Summary

A company is looking for an IT Manager to lead Desktop Support and Systems Administration teams while driving IT strategy and operations.

Key Responsibilities

• Manage and develop a team of Desktop Support Specialists and Systems Administrators
• Develop and execute IT strategy aligned with business objectives, including budget management and vendor relationships
• Oversee day-to-day IT operations, including onboarding/offboarding workflows and incident response for IT outages

Required Qualifications

• 7+ years of experience in IT operations, including 3 years managing technical teams
• Experience with IT budget management and vendor relationship oversight
• Strong understanding of MDM tools (preferably JAMF) and identity providers (Okta)
• Proven success in implementing automated onboarding/offboarding workflows
• Experience with infrastructure planning and strategic IT decision-making