Junior Analyst with IAT Level 2 Certification

Job Summary

A company is looking for a Junior Analyst to assist with onboarding and client engagement activities for Department of Defense clients.

Key Responsibilities

• Provide end-users with rapid access to support resources and resolve user deficiencies
• Process account requests and administer accounts in a timely manner
• Transcribe incident requests into ServiceNow and facilitate communication with support teams

Required Qualifications

• Certified to meet DoDi 8570 IAT Level 2 certification or above (e.g., Security +) or able to complete certification within 60 days of hire
• Digital engineering technology experience
• Proficient in help desk operations and support
• Ability to follow security protocols to protect sensitive data
• Must be a U.S. citizen and able to obtain a Secret Clearance