Knowledge Management Specialist

Job Summary

A company is looking for a Specialist 2, Knowledge Management.

Key Responsibilities

• Manage the creation and documentation of frontline employee and customer-facing content
• Create content for a daily frontline newsletter and ensure adherence to communication guidelines
• Coordinate with content providers to develop knowledge articles and review communications materials for accuracy

Required Qualifications, Training, and Education

• 3-5 years of relevant experience in a corporate writing environment
• Bachelor's degree in Communications, English, Journalism, or a related field
• Strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
• Experience with content management systems such as JIRA and RightAnswers is preferred
• Writing test and samples are required