Lead Engineer for IVR

Job Summary

A company is looking for a Lead Engineer (IVR).

Key Responsibilities

• Design and implement IVR systems to enhance customer experience
• Collaborate with cross-functional teams to integrate IVR solutions with existing platforms
• Monitor and optimize IVR performance and functionality

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field
• Extensive experience in IVR system development and management
• Proficiency in programming languages relevant to IVR technologies
• Experience with telephony systems and integration
• Knowledge of industry standards and best practices in IVR design