Learning Experience Leader

Job Summary

A company is looking for a Leader Experience Leader to guide new and existing teammates in their career development.

Key Responsibilities

• Design and develop ongoing training programs for teammates
• Implement training for new and current teammates on products, system changes, and business initiatives
• Partner with individuals to enhance their skills and ensure engagement in the learning process

Required Qualifications

• Must be on the Waymo Campaign in Detroit/Novi, MI
• Proficiency in PC applications, Gmail, Google Business applications, and Microsoft Office
• Ability to work a flexible schedule, including weekends and holidays
• Knowledge of adult learning techniques and instructional design concepts
• At least 2+ years of training experience in a call center environment is preferred