Louisiana Licensed Medical Call Agent

Job Summary

A company is looking for a Remote Medical Benefits Representative.

Key Responsibilities

• Perform inbound and outbound calls assisting patients
• Provide exceptional customer support regarding prescription benefits
• Verify insurance, billing, and medical information accurately

Required Qualifications

• 1+ year of recent call center experience
• Knowledge of medical terminology or prescription benefits is a plus
• Comfortable meeting performance metrics (KPIs)
• High School Diploma or equivalent
• Tech-savvy with basic troubleshooting skills