Medical Billing Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Medical Billing.

Key Responsibilities:

• Assist patients in understanding their financial responsibilities and payment plans
• Handle inbound and outbound calls regarding outstanding balances and document conversations
• Ensure compliance with federal and state laws regarding collections policies and procedures

Required Qualifications:

• 1 year of previous call center experience (in-office or remote)
• High School Diploma/GED
• Proficiency with PC-based applications (Microsoft Outlook, Word, and Excel)