Network Access Center Specialist

Job Summary

A company is looking for a Network Access Center Specialist.

Key Responsibilities

• Field and resolve inquiries via phone, chat, and other contact methods
• Provide exceptional customer service and treat all consumers and colleagues with dignity and respect
• Document all interactions and update consumer records in relevant technology systems

Required Qualifications

• High School Diploma or equivalent
• 1 year prior experience in a call center or customer service environment
• 1 year of experience in a healthcare setting focused on patient care
• Associate's Degree is preferred
• Experience with computer programs such as Outlook, Word, Excel, and PowerPoint is preferred