New York Customer Service Representative

Job Summary

A company is looking for a Remote BYOD Customer Service Representative who must reside in New York.

Key Responsibilities

• Assist customers with billing inquiries and concerns
• Document and input account information accurately into the client system
• Provide detailed explanations of account status to customers

Required Qualifications

• High School diploma or equivalent
• Proficiency in Microsoft applications
• Ability to learn new software applications
• Strong focus on exemplary shift attendance
• Ability to organize and prioritize work to meet strict deadlines