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North Carolina Customer Service Representative

8/2/2025

North Carolina

Job Summary

A company is looking for a Provider Customer Service Call and Chat Representative.

Key Responsibilities:
  • Serve as the primary advocate for healthcare providers, resolving issues efficiently
  • Provide support through calls, chats, and emails while navigating multiple systems
  • Collaborate with internal partners to ensure timely issue resolution and promote self-service tools


Required Qualifications:
  • High School Diploma / GED or equivalent work experience
  • Must be 18 years of age or older
  • 1+ years of customer service experience
  • Experience with computers and the ability to navigate complex systems
  • Ability to work flexible 8-hour shifts during specified business hours

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