Job Summary
A company is looking for a Provider Customer Service Call and Chat Representative.
Key Responsibilities:
- Serve as the primary advocate for healthcare providers, resolving issues efficiently
- Provide support through calls, chats, and emails while navigating multiple systems
- Collaborate with internal partners to ensure timely issue resolution and promote self-service tools
Required Qualifications:
- High School Diploma / GED or equivalent work experience
- Must be 18 years of age or older
- 1+ years of customer service experience
- Experience with computers and the ability to navigate complex systems
- Ability to work flexible 8-hour shifts during specified business hours
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