Job Summary
A company is looking for an Onsite Support Technician, Junior.
Key Responsibilities
- Troubleshooting and resolving hardware, software, and network issues for end-users
- Installing and configuring new hardware and software, including desktops and network devices
- Performing routine maintenance and system upgrades to ensure optimal performance
Required Qualifications
- Bachelor's degree and/or 0 to 2 years of experience
- Able to obtain and maintain a TS/SCI with Poly security clearance
- Strong knowledge of computer hardware, software, operating systems, and basic networking concepts
- Ability to analyze problems and implement effective solutions
- Experience in providing positive customer service for technical assistance
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