Operations Associate

Job Summary

A company is looking for an Operations Associate I to assist in processing patient information and documents.

Key Responsibilities

• Review IVR statements and communicate with insurance companies
• Process itemized documentation from payors as requested by patients
• Track changes in client processes and manage urgent requests effectively

Required Qualifications

• High School diploma preferred
• Basic knowledge of EOB's, CPT & ICD-9&10 codes, HCFAs, UB04s, HCPCS, DRGs, and authorizations/referrals
• Experience working in EPIC
• Strong understanding of HIPAA regulations
• Ability to prioritize tasks and manage backlogs effectively